Skip to content
Unified Inbox

One Inbox for Every Client Conversation

Bring messages from email, WhatsApp, Instagram, Messenger, and more into one simple workspace, so your team can respond faster and never lose context.

14-day free trial on Scale, no credit card required

The Connect-CRM unified inbox showing messages from every channel in one list

Stop Chasing Messages Across Apps

Sales conversations rarely happen in one place. A lead might email you in the morning, reply on WhatsApp later, and continue on Instagram. Connect-CRM brings those messages together so you always know who you are talking to and what happened last.

Without a Unified Inbox

  • Messages are scattered across different platforms
  • Follow-ups depend on memory and manual checking
  • Contact context is easy to lose
  • Important leads can get buried in daily clutter

With Connect-CRM

  • Messages appear in one connected workspace
  • Conversations stay linked to contacts and deals
  • New leads can be accepted into the CRM
  • Your team can follow up faster with full context

Everything You Need to Stay on Top of Client Communication

All Messages in One Place

View conversations from connected channels in one clear inbox instead of switching between apps.

Linked to the Right Contact

Keep messages connected to the client profile, so every reply has the right context.

Faster Follow-Ups

Reply while the conversation is still active and keep opportunities moving.

Less Noise and Clutter

Control which new contacts enter your CRM and focus on the conversations that matter.

How the Unified Inbox Works

Connect your channels, manage messages from one place, and keep every conversation tied to the right client.

Connect Your Channels

Connect Gmail, Outlook, WhatsApp, Instagram, Messenger, and more depending on your plan.

Messages in One Inbox

New messages from connected platforms appear in one clean workspace with seen and unseen status.

Review Contact & Deal

Open a message and quickly see related contact details, opportunities, and tasks.

Reply and Follow Up

Respond from the same workspace where supported and keep the next step connected to the client.

Decide Who Enters Your CRM

Not every message belongs in your sales workflow. When someone new contacts you, Connect-CRM can prompt you to accept or deny the contact before adding them to your CRM. This helps keep your inbox focused and your data cleaner.

  • Accept new leads into your CRM
  • Deny irrelevant or unwanted messages
  • Reduce spam and unnecessary clutter
  • Keep your contact database cleaner
New contact detected
Jordan LeeWhatsApp

“Hi, I saw your post about Connect-CRM and wanted to ask a few questions…”

Know the Conversation Before You Reply

A message is only useful when you understand the relationship behind it. Connect-CRM helps you see contact information, related opportunities, notes, and tasks while reviewing the conversation.

  • View contact details from the inbox
  • See related opportunities and deal status
  • Add or review follow-up tasks
  • Keep notes connected to the conversation
Explore Contact Management
A conversation in Connect-CRM shown alongside the related contact details

Built for the Channels Your Clients Use

Connect your most important communication channels and keep messages organized around each client.

Unified Inbox Is Included in Every Plan

Start with the core inbox experience and unlock more channels as your sales workflow grows.

  • Starter

    €39/user/mo

  • Growth

    €69/user/mo

  • Scale

    €129/user/mo

Prices shown are per user per month, billed annually. All plans include the Unified Inbox. Plans differ by active contact limits and AI features.

Frequently Asked Questions

Everything you need to know about choosing the right CRM for your team.

Connect-CRM is an all-in-one messaging CRM that brings your client conversations into one inbox, linked to each contact. So you can follow up faster and never lose track of a deal.

Bring Every Client Message Into One Clear Inbox

Start your 14-day free trial of Scale and see how much easier sales communication becomes when every conversation is connected.

14-day free trial on Scale, no credit card required